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Frequently Asked Questions

What payment methods do you accept?

We accept a variety of payment methods including Bank Card , Jazz cash , Easypaisa , SadaPay and cash on delivery (depending on your location). For more details, please visit our Payment Methods page.

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information and a link to track your order in real time. You can also track your order by logging into your account and checking the "Order History" section.

Can I change or cancel my order after it’s been placed?

If your order hasn't been processed or shipped, we can make changes or cancel it. Please contact our customer support team as soon as possible. If the order has already been shipped, we can assist you with a return or exchange upon receipt.

What is your return/exchange policy?

We offer a 30-day return or exchange policy for most items in new, unused condition. If you're not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate the return or exchange process.